Excellent Customer Service

Firstly I'd like to say "Thank you" for you excellent customer service, your delivery service in particular is incredible. It really is a pleasure to do business with a company that values customer service so highly.

Mr Clark, Essex

Wholeheartedly Recommend Them

From the moment we first met Stephen and his team at Spatex in 2010, they handled our enquiries, our order, and the delivery and implementation to the highest professional standards. We are thrilled with our swimspa.

If you are thinking of a spa, you can't be sure you're getting the right advice without talking to Catalina Spas. From idea to use, their service is excellent and I would wholeheartedly recommend them.

Mr P Smith, Upper Basildon

The Best Thing We Have Ever Bought

Why would you want to sit outside, in the cold and get wet I hear you say. Those were exactly my feelings when my husband suggested we buy a hot tub for the garden. Well, it doesn’t happen very often but I have to admit he was right! Catalina Spas were extremely helpful and seemed to know exactly which model would suit our needs. Installation was speedy and on time, staff were friendly and in no time at all we were up and running.

Whether it’s planning the day ahead with a cup of tea first thing in the morning , relaxing at the end of the day with a glass of wine looking at the stars or celebrating your 60th birthday, the place to be is in the hot tub!

A couple of major misconceptions are that a hot tub is expensive to run and difficult to maintain. I’ve seen no appreciable different in our electricity bills and balancing the chemicals only takes a couple of minutes (even I can do it!).

I can honestly say it is the best thing we have ever bought.

Mrs Cramer, Salisbury

Knowledgeable and Patient

I am writing to say such a huge thank you for your professionalism. You were all so knowledgeable and so patient with us. The spa has changed all our lives and it has put such a big smile on our disabled daughters face.

Mrs Taylor, Kent

Friendly and Knowledeable

It makes such a change to deal with a company who are friendly, know their business and enjoy looking after their customers.

Mr Barn, Guildford


The best purchase we have ever made. Catalina Spas are brilliant.

Mr and Mrs Collins, Peterborough

Such a Great Experience

Purchasing my Catalina Hot Tub was such a great experience.Thank you.

Barbara Bradford, Somerset

Friendly and Knowledeable

Your sales people were so friendly and knowledgeable it was a pleasure doing business with you.

Chris Mudford, Nottingham

So Informative

Your technical engineer was so informative.He knew all the answers and we now have perfect clear water.

Heather Jackson, Hertfordshire

Professional and Friendly

It has been a pleasure to deal with a company who are so professional and friendly.

Mr and Mrs Hobbs, Carlisle

We Love You!

We use our Hot Tub every day and its been the best thing we have ever done. Thank you Catalina for all you advice. We love you!

Mr and Mrs Hobbs, Carlisle

What a Brilliant Company!

What a brilliant company! Everyone who we spoke to were courteous , professional and couldn’t be more helpful.

David and Maggie, Sussex

First Class

Your after sales service has been first class. That is the mark of a great company.

Paul Murrey, Dorset

Great Customer Service

You have such great customer service and the attitude of everyone I spoke to was brilliant. So refreshing. Congratulations.

Mr G. Redburn, Surrey

Understands Their Customers

At long last a company who understands that their customers are important and valuable. Well done Catalina and keep up the good work.

M Stephenson, Wiltshire

Best Hot Tub in Town

Quite simply Catalina Spas is the best hot tub in town.

Jill Price, Birmingham

Efficient and Friendly

We would like to thank you all for your efficient and friendly service. It makes such a change to thank people and we will definitely promote Catalina Spas to our friends!

David and Sophie Browne, Manchester

We Are So Happy

We are so happy we went with Catalina. Thank you.

Alice Way, Grimsby

Thank You Catalina

We are so happy with our hot tub. Thank you Catalina for all your advice and friendly service.

Steve and Jenny Bass, Liverpool