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Catalina Spas

Diagnostics and Repairs

Regular price £0.00 GBP
Regular price Sale price £0.00 GBP
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Tax included.

We can repair any Catalina or Dream Maker Spa or Swimspa, from the smallest repairs and diagnosis, up to complete equipment renewal, we are here to help.

 

Standard Charges:

  • Call out/Admin Charge £36 Inc. VAT -This applies to all service and labour work. Charged in addition to onsite labour and travelling.
  • Travel mileage 45 p per mile Inc. VAT- Mileage is charged at this rate per mile from when the engineer leaves Catalina offices or the last job (whatever is the nearest to the client) and charged both ways.
  • Travelling Time £75 per hour Inc. VAT - Charged from when the engineer leaves Catalina offices or the last job (whatever is the nearest to the client) and charged both ways.
  • Hourly rate £75 per hour Inc. VAT - All jobs will be charged for a minimum of one hour. Thereafter charged by the hour. Partial hours will be charged as a minimum of half hour (£ 37.50).
  • Overnight Charges £180 Inc. VAT- This includes accommodation and sustenance.

Expenses where additional travelling expenses are incurred such as
ferries, toll bridges, flights or congestion charges these will be passed to
the client at cost.


DEPOSITS:
Any guaranteed payments must be paid for in advance (as a deposit.) This includes a call out charge, one hour labour minimum, estimated minimum travel time and estimated mileage. Any additional labour, travel time and parts will be charged separately. Any balance remaining will be expected to be fulfilled whilst the engineer it still onsite. By making payment you are agreeing to our full terms and conditions.

Contact us for a quote with your name, postcode and spa model: sales@catalinaspas.co.uk

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